Terms & Conditions

GAGM Design™ uses pre-order methods with our customers to ensure availability of items and to help our continuation of products! GAGM Design™ store only opens periodically.

**Follow us on Instagram & Facebook for updates when our store opens & closes!**

PRE-ORDER:

FOR INQUIRIES: Please send them to [email protected]

*PRE-ORDER: These are items that are not available and/or are currently sold-out in our shop.

*Pre-order or back-order is placing orders in advance and requires a full down payment.

On pre-order, we give customers availability-guarantee and sure item stock for them.

Please make sure you have read and understood all the conditions written here before submitting your orders.

DETAILS, TERMS & CONDITIONS:

1. Full payment is required & should be made through our website. Other forms of payment can be inquired through our email.

2. Estimated Date of Arrival: This is based on the shipment schedule of our selected courier. Schedule may not be accurate. Items are shipping from New Jersey, U.S. So please, manage your expectations when it comes to ETA. But we can assure your order will be shipped.

4. Cancellation: Pre-Ordered items are considered sold. Payments are not refundable & can not be exchange for other tools/items/services.

5. We will ship out all the orders within 2-3 weeks, after receiving our full pre-order list.

6. Once GAGM Design™ store closes we will no longer be accepting any pre-orders until further notice.

7. Orders without any payment made will be automatically cancelled.

8. All pre-order items are considered SOLD & FINAL: no returns/exchange/ cancellation after payment is made.

9. For customers who expect immediate delivery of pre-order items and cannot conform with the pre-order timeline, we highly recommend NOT TO PLACE ORDER to avoid frustration and misunderstanding in the future. We would greatly appreciate your kind understanding and consideration in the timeline arrival & delivery.

10. Terms and conditions subject to change without prior notice.

*ON ETA: 30-day policy. Usually products arrive on time, if and when delays (that are due to circumstances beyond our control) occur greater than 30-days, PLEASE CONTACT US. We will provide you full customer support and a compromised agreement can be discussed by both parties (GAGM Design™ & the Buyer). Thank you.